At esseff we believe that sound business practices benefit both ourselves and our customers. We employ policies, agreements and "Best Practices"procedures to ensure high quality customer service and minimize problems and downtime.
	General Disclaimer Disclaimer Privacy Policy We believe in the right to privacy both for individuals and organizations and this belief is reflected in our privacy policy. We do not share information with any third parties and fully respect your right to confidentiality. Support Policy Our technical support policy is designed to provide you with a maximum of support with a minimum of fuss. For most database and web hosting issues, on-line technical support is free and is available within a 24 hours response time depending on work load. We also offer optional extended support contracts, express priority support,  as well as application development support. Security Policy Our security policy is designed to keep information stored on our servers secure from intruders and other unauthorized individuals. We take great care to keep your data secure and pay particular attention to the security of sensitive information such as credit card numbers, customer profiles and other confidential information. Payment Policy Our payment policy is fair to both ourselves and our customers. We strive to provide high quality service, and work hard to ensure that you receive value for your hosting dollar. Our payment policy is designed to mimimize our time and effort collecting bad debts and chasing down delinquent accounts. This allows us to put our effort where it counts: providing services to our paying customers. Refund Policy 30-Day Money Back Guarantee assures you that you can try our services risk free for 30 days. Cancellation anytime in the first 30 days means that any hosting fees charged to you for initial service of 30=days will be refunded promptly. All other sales are final and not subject to refund. e-mail Services esseffEXchange e-mail esseffEXchange outlook email advanced e-mail. Registry Services Internet Services Agreement Internet Services Agreement Domain Registration Policy Domain Registration Agreement Keyword Registration Policy Our Keyword Registration Agreement Transfer Policy For each instance where a Registered Name holder wants to change its Registrar for an existing domain name (i.e., a domain name that appears in a particular top-level domain zone file), esseff requires: Domain Name Dispute Policy Uniform Domain Name Dispute Resolution Policy(As Approved by ICANN on October 24, 1999 and implemented by esseff Digital,LLC.) Product License Software Module User Agreement Software Module User Agreement Software Application User Agreement Software Application Agreement Custom Work Our custom work policy is fair to both ourselves and our customers. We strive to provide high quality service, and work hard to ensure that you receive value for your  dollar. Upgrade Software Module User Agreement