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FAQ

Cookies

Cookies were originally designed to help a Web site distinguish a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie is a small string of text that a Web site can send to your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your E-mail address. Currently, Web sites use cookies to enhance the user's visit; in general, cookies can securely store a user's ID and password, personalize home pages, identify which parts of a site have been visited or keep track of selections in a "shopping cart."

If you are just browsing this site, a cookie identifies only your browser. If you become a registered user on our site in order to access any area that requires valid user ID and password, we use cookies to keep you logged in as you move from page to page, and so that we can provide customized information that we believe will be of value to you based on preferences indicated by you, information we have about you as our customer, or information available from external sources. It is possible to set your browser to inform you when a cookie is being placed -- this way, you have the opportunity to decide whether to accept the cookie. If you are just browsing our site and are not a registered user, you do not have to accept a cookie and you may still continue utilizing the site. However, if you are visiting a site where you will be accessing your confidential account information (such as Checking an Invoice), you must accept that site's cookies as they are essential for site administration and security. By accepting a cookie, keep in mind that your choice to decline E-mail offers remains unaffected. 

Setting your Cookie Preferences:

How do I turn on Cookies in Internet Explorer v5.5 and earlier versions?

PC

  1. From your browser, go to:
  2. Tools -> Internet Options.
  3. Click on the Security settings Tab.
  4. Make sure that the slider is set for medium.
  5. If it is set on custom you can click the "Default Settings" button to reset these to the "medium" setting.
  6. Click OK.

MAC

  1. From your browser, go to:
  2. Edit -> Preferences.
  3. Double click on the "receiving files" item in the left window.
  4. Single click on the sub-item named cookies.
  5. In the right window, select the drop down menu item named "never ask" or "ask for each site" (in which case you will have to accept the esseff Digital,LLC. cookie when prompted).
  6. Click OK.


How do I turn on Cookies in Netscape?

PC and MAC

  1. From your browser, go to:
  2. Edit -> Preferences.
  3. Click on "advanced" in the left window (Netscape6: double-click) (Netscape 6.1: double click "Privacy and Security" option).
  4. Netscape6: click on the sub-menu item named "cookies".
  5. Select the "accept all cookies option" in the right window.
  6. Click OK.

For Older Browsers:

Netscape Navigator 4: Select Preferences from the Edit menu. From the Preferences menu, select Advanced, and several options for cookies will be listed in the lower right of the menu. Additionally, you may select Help for more details. For further information about the Netscape browser and use of cookies, visit Netscape's Web site.

Microsoft Internet Explorer 4: Select Options from the View menu. Choose the Advanced menu and scroll to the section labeled "Cookies," where several options are listed. For further information about the Microsoft Internet Explorer browser and use of cookies, visit Microsoft's Web site.

AOL:If you are using AOL v3.0 for Windows 95: Select Preferences from the Members menu. Click on the WWW icon and select Advanced. Modify your preference if you wish to be warned before accepting cookies.

If you are using the following AOL browsers, you will not be able to set cookie preferences since these browsers automatically accept cookies:

  • AOL v3.0 for Windows 3.0, using AOL's proprietary browser or AOL's version of Microsoft Internet Explorer v3.0;
  • AOL for the MAC, using AOL's version of Microsoft Internet Explorer 2.1.

All other earlier versions of AOL browsers do not support cookies, and therefore cannot authenticate you as a registered user on our web site with any pages that involve sending or receiving personal information.

Additional Help

Click here to see which Browsers we support?

Can't Login with IE 6 and AOL security settings

 

Extra Stuff

The Evergreen Foundation - Cookie Information

For online shopping we require that your cookies be turned on. This allows for us to remember what you have in your shopping cart. How do you safely turn on cookies? Click here for instructions.

What are cookies? A brief overview.

Cookies are small pieces of data that are stored on your computer. For instance when you log onto a site that asks for your username and password there is sometimes the choice to "Remember your login info". If you choose to remember the information a cookie is stored on your machine that can be read by that website. The next time you go to that site that cookie will be read by the website and you will be logged in automatically.

There are two types of cookies: temporary and permanent. Our store uses temporary cookies to remember your cart. Temporary cookies, or session cookies, are remembered only while you have your Internet browser open and have accessed our site. Once you close your browser the cookies are removed and cease to exist.

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What are cookies? An in-depth description.

The WWW is built on a very simple, but powerful premise. All material on the Web is formatted in a general, uniform format called HTML (Hypertext Markup Language), and all information requests and responses conform to a similarly standard protocol. When someone accesses a server on the Web, such as the Library of Congress, the user's Web browser will send an information request to the Library of Congress' computer. This computer is called a Web server. The Web server will respond to the request by transmitting the desired information to the user's computer. There, the user's browser will display the received information on the user's screen.

Cookies are pieces of information generated by a Web server and stored in the user's computer, ready for future access. Cookies are embedded in the HTML information flowing back and forth between the user's computer and the servers. Cookies were implemented to allow user-side customization of Web information. For example, cookies are used to personalize Web search engines, to allow users to participate in WWW-wide contests (but only once!), and to store shopping lists of items a user has selected while browsing through a virtual shopping mall.

Essentially, cookies make use of user-specific information transmitted by the Web server onto the user's computer so that the information might be available for later access by itself or other servers. In most cases, not only does the storage of personal information into a cookie go unnoticed, so does access to it. Web servers automatically gain access to relevant cookies whenever the user establishes a connection to them, usually in the form of Web requests.

Cookies are based on a two-stage process. First the cookie is stored in the user's computer without their consent or knowledge. For example, with customizable Web search engines like My Yahoo!, a user selects categories of interest from the Web page. The Web server then creates a specific cookie, which is essentially a tagged string of text containing the user's preferences, and it transmits this cookie to the user's computer. The user's Web browser, if cookie-savvy, receives the cookie and stores it in a special file called a cookie list. This happens without any notification or user consent. As a result, personal information (in this case the user's category preferences) is formatted by the Web server, transmitted, and saved by the user's computer.

During the second stage, the cookie is automatically transferred from the user's machine to a Web server. Whenever a user directs her Web browser to display a certain Web page from the server, the browser will, without the user's knowledge, transmit the cookie containing personal information to the Web server.

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How do I turn on cookies?

Microsoft Internet Explorer 6.x
Microsoft Internet Explorer 5.x
Netscape Communicator 4.7

Listed above are links to how to allow cookies for the most popular browsers. If your browser is not listed please contact your browser's manufacturer for steps on how to allow cookies.

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Microsoft Internet Explorer 6.x

1) On the Tools menu in Internet Explorer, click Internet Options
2) Click the Privacy tab
3) Click on the Advanced button
4) Check off Override automatic cookie handling
5) Block the First-party Cookies
6) Block the Third-pary Cookies
7) Check off "Always allow session cookies"
8) Click on the OK button
9) Click on the OK button to save the changes

Microsoft Internet Explorer 5.x

1) On the Tools menu in Internet Explorer, click Internet Options
2) Click the Security tab
3) Click on the Custom Level button
4) Scroll down until you find the Cookies section
5) Enable the "Allow per session cookies (not stored)"
6) Click on the Ok button to close the window
7) Click on the Ok button to save the changes

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Netscape Communicator 4.7

1) On the Edit menu in Netscape Communicator, click Preferences
2) In the bottom left hand side, click on Advanced
3) Choose the "Accept only cookies that get sent back to the originating server"
4) Click on the Ok button to save the changes

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